E-commerce
Essential KPIs for Tracking Your Mobile App: Everything You Need to Know
Tracking the right Key Performance Indicators (KPIs) is crucial for understanding the health and success of your mobile application. This article will provide you with detailed insights into the KPIs you should monitor on a daily basis to ensure your app thrives. Wersquo;ll discuss key metrics such as Monthly Active Users (MAU), Daily Active Users (DAU), downloads, ratings and reviews, and provide you with tools to benchmark your performance against competitors. Additionally, wersquo;ll highlight common vanity metrics that may mislead you, as well as more essential KPIs that will help you make data-driven decisions.
Understanding Key Mobile App KPIs
The two most commonly discussed KPIs are Monthly Active Users (MAU) and Daily Active Users (DAU). These metrics indicate the engagement level of your users with the app over a given period. However, these are just the tip of the iceberg. Other important KPIs that should be considered include:
1. Downloads
Downloads should be tracked for different periods (monthly, weekly, daily) and for specific regions. The total number of downloads can be misleading if the quality of user engagement is not high. Itrsquo;s essential to monitor not only the quantity but also the quality of downloads. Higher quality means better user engagement and retention.
2. Top Chart Rankings
Chart rankings can give you an idea of your apprsquo;s popularity and performance in the app stores. Tracking these rankings for your app and your competitors can help you understand which factors contribute to success and how you can improve your apprsquo;s visibility.
3. Ratings and Reviews
User feedback is invaluable for understanding user satisfaction and identifying areas for improvement. High ratings and positive reviews can boost your apprsquo;s reputation, while low ratings and negative reviews can indicate issues that need to be addressed.
4. Customer Acquisition Cost (CAC)
Customer Acquisition Cost (CAC) is a critical metric that measures the cost of acquiring a new user. It provides insights into the unit economics of your app and helps you determine whether your marketing efforts are paying off. CAC should be compared with Customer Lifetime Value (LTV) to ensure your app is sustainable over the long term.
Vanity Metrics to Avoid
Some metrics, while seemingly important, do not provide actionable insights. Here are a few vanity metrics to avoid:
Cost per Install (CPI): While useful for individual marketing campaign analysis, it doesnrsquo;t offer comprehensive insights into your apprsquo;s financial performance. CPI doesnrsquo;t consider conversion rates or the value of a user after the installation. Total Downloads: A high number of downloads doesnrsquo;t necessarily mean strong user engagement or long-term retention. It can create an illusion of success, but fail to deliver actual value. Social Media Followers: Having many followers doesnrsquo;t mean that people are actively engaging with your app. It can give a false sense of popularity and community.Push Notification Metrics
Push notifications are a vital tool for engaging users and prompting them to take specific actions. Tracking opt-in rates and open rates can help you optimize your push notifications and increase user engagement.
Organic User Acquisition Metrics
If you are focusing on organic user acquisition, you should monitor the following:
Total Indexed Keywords: This metric indicates how visible your app is in the app stores. An increase in indexed keywords suggests more users can find your app. Organic Search Downloads: This tracks the number of downloads resulting from search queries on the app stores. Monitoring this can help you understand the effectiveness of your organic search strategy. Organic Conversion Rate: This measures the conversion rate from impressions to actual installs through organic search. Comparing this rate to industry benchmarks can help you improve your organic search performance.Tools for Benchmarking
To effectively track and analyze these KPIs, consider using app benchmarking tools like 42matters App Watchlist. This tool provides near real-time performance metrics and technical insights, allowing you to stay ahead of the competition.
For a more comprehensive guide to setting up and monitoring KPIs for your mobile app, you can refer to the following resources:
App Optimization Tools Improving User RetentionFor any further questions, feel free to reach out to us.
Disclaimer: I am the CEO of AppFollow.