How to Exchange Your Old Mobile for a New One on Flipkart

When purchasing a new mobile phone, many consumers choose to exchange their old devices to get a better deal. Flipkart, one of the leading e-commerce platforms in India, offers an exchange program that simplifies this process. Here is a comprehensive guide on how to exchange your old mobile with a new one on Flipkart.

Steps to Exchange Your Old Mobile on Flipkart

The exchange process on Flipkart is straightforward and user-friendly. Here are the simple steps:

Visit Flipkart's Website: Start by going to or download the Flipkart app. Select the Phone You Want to Buy: Browse through the mobile phones section and find the model you wish to purchase. Look for the 'Exchange Offer': On the right side of the phone image, you'll see a link that says 'Get up to XXXXX off on exchange'. Click on this link to proceed with the exchange. Enter Your Delivery Pincode (if not entered earlier): Enter your pincode to check the availability and the exact price of the new phone after exchanging your old one. Choose Your Old Phone's Model: In the window that opens, select your old phone's model to see the exchange price. Enter IMEI Number: If you can't locate it, you can find your IMEI number by dialing *#06# on your phone. Enter this number to proceed with the exchange. Finalize the Exchange: Click on 'Exchange Buy' to finalize your transaction.

For more detailed information on how the exchange process works, click on the 'How does exchange work' link in the top right corner of the window.

Once you receive the new phone, you need to ensure that Flipkart's verification process is completed successfully. They will pick up your old phone from the address you provide and deduct its value from the cost of the new phone.

Important Points to Remember

Before proceeding with the exchange, make sure your old phone is in working condition. Here are some important points to keep in mind:

Your Phone Must Be in Working Condition: The exchange offer is only applicable to fully functional devices. Any damaged or non-functional phone will not be considered for exchange. Screen and Display Condition: The condition of your screen and display is crucial. Any significant damage to these parts will reduce the value of your old phone. Dedicated Verification Team: Flipkart has a dedicated team that verifies the condition and value of returned devices. They ensure that the exchange is fair and transparent to all consumers. Pro Rate Value Calculation: Flipkart calculates a pro rate value for each phone that can be exchanged. This value is fair and takes into account the specifications and condition of the old phone.

Not all phones on Flipkart have an exchange offer. Make sure your new phone has the same model or one that offers an exchange option.

Final Thoughts

By following the steps above, you can successfully exchange your old mobile for a new one on Flipkart. Remember to check the exchange offer on the New Mobile page and ensure your old phone meets the requirements. Happy shopping!

Happy Learning!