Understanding Big Lots' Furniture Holding Policies: Extending the 24-Hour Window

Introduction

When shopping at Big Lots, especially for larger purchases such as furniture, one question often arises: how long will Big Lots hold the furniture for a customer? This article aims to provide clarity on Big Lots' holding policies and explore potential options for extending the holding duration.

Holding Policies: The 24-Hour Rule

Big Lots has a simple yet clear policy regarding the holding of furniture: the official hold period is 24 hours. This means that after picking up your chosen furniture, you have up to 24 hours to finalize the purchase. The storersquo;s management retains the discretion to extend this period in special circumstances. For instance, if the store is facing an exceptionally high volume of customers or has limited availability of other items, management might choose to hold the furniture for a longer period.

Extended Holding with a Price Hold

For cases where customers need more time to arrange their finances, Big Lots offers a price hold as an alternative to the standard 24-hour hold. A price hold is similar to a layaway program and offers a way to purchase larger items without having to buy them immediately. To initiate a price hold, you must:

Agree to put down 10% of the purchase price as a down payment. This down payment acts as a security deposit that ensures the store reserves the item for you.

Pay the remaining balance within 30 days. If the balance is not paid, the item will be released back to the store.

Sign an agreement, which outlines the terms and conditions of the price hold.

This program is subject to the storersquo;s discretion and cannot be guaranteed, especially during high-demand periods. Additionally, while the down payment is not a cancellation fee, it will be forfeited if you decide to cancel the hold.

Additional Tips for Expanding Your Hold Time

There are a couple of strategies you can use to potentially extend your hold time beyond the 24-hour period:

Prompt Payment of the Down Payment: If you can quickly deliver the down payment, it may indicate your sincerity in purchasing the item. Big Lots may choose to grant an extension if they see your willingness to move forward promptly.

Visit During Off-Peak Hours: If you know that you will need a longer period to arrange the final payment, it can be beneficial to visit the store during off-peak hours. This reduces the likelihood of having to move quickly and increases your chances of securing an extension.

Conclusion

Big Lots' furniture hold policy varies from the strict 24-hour rule to more flexible options through price holds. If you find the standard holding period insufficient for your needs, exploring these alternative methods can help you secure the furniture you want without undue stress. Always communicate your needs openly with the store, as their flexibility often depends on your willingness to compromise and meet their requirements.